Terms + Conditions

Phoria and www.phoriajewellery.com are trading names of Phoria Jewellery Ltd [“The Company”, “we”, “our”, “us”]. These terms and conditions apply to all interactions and transactions on this site. Please read them carefully.
This site is owned and operated by Phoria Jewellery Ltd. If you have any questions or comments with regard to these terms and conditions please contact us by email: info@phoriajewellery.com.

These terms and conditions apply to the use of this website and by accessing this website and/or placing an order you agree to be bound by the terms and conditions set out here. If you do not agree to be bound by these terms and conditions you may not use or access this website.

Cookie Policy

Please see our privacy policy document, which can be found by clicking the link on our website (https://www.phoriajewellery.com)

You can find more information about the individual cookies we use and the purposes for which we use them below:

  • Google Analytics: To track user and website behaviour

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

You may block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. Alternatively, you can visit www.allaboutcookies.org which provides general information about cookies and how you can manage cookies on your computer. Please note that if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

The Contract Between Us

Any contract for purchases made through the website will be with Phoria Jewellery Ltd. The Company must receive payment of the whole of the price for the goods that you order (unless a deposit has explicitly been paid) before your order can be accepted, and the contract formed.

Once payment has been received Phoria Jewellery Ltd will confirm that your order has been received by sending an email to you at the email address you provide at checkout or in your registration form . The shipment email will include your name, the order number and the total price. Phoria Jewellery Ltd’s acceptance of your order brings into existence a legally binding contract between us on these terms. Any term sought to be imposed by you in your order will not form part of the contract.

Phoria Jewellery Ltd is entitled to withdraw from any contract in the case of obvious errors or inaccuracies regarding the goods appearing on our website. If an error or inaccuracy is discovered with regards to the advertised price of the goods that you have ordered, we will contact you as soon as possible by e-mail to inform you of a cancellation of those items from your order.

General Terms

These terms and conditions and all transactions relating to this website are governed by English law and are subject to the non–exclusive jurisdiction of the English courts. We do not accept amendments to these terms and conditions.
These terms and conditions only cover the Phoria Jewellery Ltd’s website. Any other websites which are linked to from this site are governed by their own terms and conditions. We accept no responsibility or liability for the content or operation of websites, which are not under our control.


Phoria Jewellery Ltd may run promotions from time to time for their customers and reserves the right to cancel or amend these promotions if Phoria Jewellery Ltd deems necessary. All discounts can only be used once per customer per category and must not be duplicated. Phoria Jewellery Ltd reserves the right to cancel any order where they deem a discount code to have been inappropriately used without the approval of Phoria Jewellery Ltd.

This Website

Phoria Jewellery Ltd owns the copyright, trademarks and other intellectual property rights in all material and content on this website, which you may use, download, copy, publish, transmit or otherwise make available by any other means only for your own personal, non–commercial use. Any other use or reproduction of the material or content is strictly prohibited.

You may not create any link to this website without prior written consent, nor may you restrict or inhibit the use or enjoyment of it.

Image Discrepancy Disclaimer:

While we will use reasonable endeavours to verify the accuracy of any information we place on the Phoria Jewellery Ltd’s website, we make no warranties, whether express or implied in relation to its accuracy.

The images displayed on our website are for advertising purposes only and do not form a contractual agreement. Please note that the actual items may appear slightly different from the images. We strive to provide accurate representations, but variations in colour, appearance, or dimensions may occur depending on the device that you are using.

We make no warranty that our website will meet your requirements or will be uninterrupted, timely or error–free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, and reliability of the website.

We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through our website.

Payment Details

Phoria Jewellery Ltd accepts payment by Visa, MasterCard, Switch, Maestro and Delta. All product prices and delivery charges are shown in UK pounds sterling inclusive of VAT at the applicable rate. Your payment card company will perform any currency conversion.

The Company takes responsibility to ensure that your payment is secure. We do this via secure payment pages and by using third party payment providers such as Stripe and Paypal.

In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Payment is to be made to Klarna: Pay later, slice it in 3.

Availability of Goods You Order

If Phoria Jewellery Ltd has insufficient stock to deliver the goods ordered by you, we will notify you as soon as possible and any sum debited by us from your credit card will be re-credited to your account and we will notify you by email at the address given by you in your order form. The refund will be made as soon as possible and in any event within 30 days of your order. Phoria Jewellery Ltd will not be obliged to offer any additional compensation for disappointment suffered.


Once your order has been placed, you are not able to cancel it or make any changes unless it is a pre-order. Please refer to our returns policy for details on returning your order.

Phoria Jewellery Ltd reserves the right to cancel an order if any terms or conditions have been broken. This applies to any contract.

Regarding liability any concerns concerning components should be investigated immediately and the product should not be worn until safety is confirmed by a qualified agent of Phoria Jewellery Ltd. In the instance of a product failing under normal warranty conditions, Phoria Jewellery Ltd will endeavour to compensate you for the failed parts.

Phoria Jewellery Ltd is not responsible for any harm, injury or death caused to yourself or any third parties when using products of Phoria Jewellery Ltd.

Delivery, returns and exchanges

Please refer to the Delivery + Exchanges section of our site.


Please refer to the Delivery + Exchanges section of our site.